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Getting Started

What is CICDoo "Getting started: the onboarding wizard" The Dashboard and Infrastructure Map

Concepts

Production, staging and development stages Domains, subdomains and SSL Odoo versions and editions (Community vs Enterprise) Workspaces and team collaboration

Servers

Adding a server Server domains and DNS Using a load balancer "Server actions: deploy, logs and charts"

Projects & Git

Creating a project Connecting GitHub Connecting GitLab Branches and instances

Instances & Console

Creating an instance Restarting, stopping and removing an instance Merging branches between stages Web IDE and remote access Instance settings explained Deployments and the job queue

Monitoring & Backups

Monitoring your instance Backups and restore Alert notifications (email and SMS)

Workspaces & Permissions

Inviting workspace members Member permissions and resource access A member cannot see or use a resource

Account & Security

Two-factor authentication (2FA) Profile and integrations settings Passwords and account recovery

Billing & Plans

"Plans: Free, Pro and Enterprise" Upgrading and managing your subscription What happens when you hit a plan limit

Support & Tickets

Opening a support ticket Getting help from the CICDoo team

Troubleshooting

"Troubleshooting: cannot connect a server" "Troubleshooting: a deployment failed" "Troubleshooting: my instance is down or slow" "Troubleshooting: domain or SSL problems"

Billing & Plans

What happens when you hit a plan limit

The warnings and prompts the app shows when you reach a plan limit, and how to upgrade to continue.

How the app tells you

CICDoo does not silently fail when you reach a plan limit. You will see one of these prompts:

Quota warnings in creation forms

  • Add server: if you already have as many servers as your plan allows, the Add Server form shows an amber "Server limit reached" warning explaining that your plan allows a certain number of servers, with an "Upgrade your plan" link.
  • New project: the New Project form shows the same style of amber "Project limit reached" warning with an "Upgrade your plan" link when you are at your project limit.

The exact numbers in these warnings come from your plan; current limits are always shown on your Billing page and on the pricing page at cicdoo.com.

The "Upgrade Required" modal

When you try an action that your plan does not allow, a modal appears with a lock icon and the title "Upgrade Required", plus a message explaining what is not available on your current plan. It offers two buttons:

  • View Plans, which takes you to Settings, Billing tab.
  • Cancel, to close the modal.

This can appear for both quantity limits and features your plan does not include.

The Free plan banner on the dashboard

On the Free plan, the dashboard shows a banner reading "You're on the Free plan" with your current server and project usage against the plan's limits, and an "Upgrade Plan" button. (Brand-new accounts see onboarding first instead of this banner.)

Feature-level gating

Some options are disabled rather than hidden. For example, on the Free plan the Enterprise edition option in the New Project form is disabled and labeled "Pro plan required".

How to upgrade

  1. Open Settings and go to the Billing tab (every warning above links there).
  2. Click "Upgrade to Pro" or "Upgrade to Enterprise".
  3. Choose monthly or yearly billing and continue to the secure checkout.

The full flow, including buying as a business, is described in Upgrading and managing your subscription. To compare what each plan includes before deciding, see Plans: Free, Pro and Enterprise.

After upgrading, retry the action that was blocked; the new limits apply immediately once payment completes.

If you get stuck, open a support ticket from the Tickets page or the chat widget.

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Still stuck? Open a ticket from the app or talk to an engineer.