All articles

Getting Started

What is CICDoo "Getting started: the onboarding wizard" The Dashboard and Infrastructure Map

Concepts

Production, staging and development stages Domains, subdomains and SSL Odoo versions and editions (Community vs Enterprise) Workspaces and team collaboration

Servers

Adding a server Server domains and DNS Using a load balancer "Server actions: deploy, logs and charts"

Projects & Git

Creating a project Connecting GitHub Connecting GitLab Branches and instances

Instances & Console

Creating an instance Restarting, stopping and removing an instance Merging branches between stages Web IDE and remote access Instance settings explained Deployments and the job queue

Monitoring & Backups

Monitoring your instance Backups and restore Alert notifications (email and SMS)

Workspaces & Permissions

Inviting workspace members Member permissions and resource access A member cannot see or use a resource

Account & Security

Two-factor authentication (2FA) Profile and integrations settings Passwords and account recovery

Billing & Plans

"Plans: Free, Pro and Enterprise" Upgrading and managing your subscription What happens when you hit a plan limit

Support & Tickets

Opening a support ticket Getting help from the CICDoo team

Troubleshooting

"Troubleshooting: cannot connect a server" "Troubleshooting: a deployment failed" "Troubleshooting: my instance is down or slow" "Troubleshooting: domain or SSL problems"

Billing & Plans

"Plans: Free, Pro and Enterprise"

What the Billing tab shows about your current plan, your usage versus limits, and which features each plan includes.

Your current plan

Open Settings and go to the Billing tab. The Current Plan card shows a badge with your plan: Free, Pro, or Enterprise.

Usage versus limits

Below the plan badge, four usage tiles show where you stand against your plan's limits:

  • Projects (used / allowed)
  • Servers (used / allowed)
  • Instances per project (allowed per project)
  • Workspace Members (used / allowed)

Some plans show an infinity symbol where a resource is unlimited. Exact limits change over time, so always check the numbers shown on your own Billing page or the pricing page at cicdoo.com rather than relying on older information.

Plan features checklist

The Plan Features section lists each feature with a green check (included in your plan) or a gray cross (not included):

  • Private Repos
  • Backups and Restore
  • Web IDE
  • Branch Merging
  • Enterprise Edition (deploying Odoo Enterprise)
  • Instance Tuning
  • Nginx Tuning
  • Team Workspace

When you open an upgrade from this tab, the plan summary also lists Priority Support alongside the features above, plus the resource limits for the plan you are considering.

What is gated to paid plans

The app itself tells you when something needs a higher plan:

  • Team workspaces are available on Pro and Enterprise plans. On a plan without workspace members, the Workspaces tab shows an upgrade notice.
  • Deploying the Odoo Enterprise edition requires at least the Pro plan. On the Free plan, the Enterprise option in the new project form is disabled and labeled "Pro plan required".
  • Other features in the checklist (private repos, backups, Web IDE, branch merging, instance tuning, nginx tuning) show as checked or crossed depending on your plan. If a feature shows a cross on your Billing tab, upgrading unlocks it; the per-plan comparison in the upgrade dialog shows exactly which plan includes it.

Prices and exact limits are shown on your Billing page and on the pricing page at cicdoo.com.

Next steps

To upgrade or manage payment details, see Upgrading and managing your subscription. To understand what happens when you run out of quota, see What happens when you hit a plan limit.

If you get stuck, open a support ticket from the Tickets page or the chat widget.

Previous Passwords and account recovery Next Upgrading and managing your subscription

Still stuck? Open a ticket from the app or talk to an engineer.