All articles

Getting Started

What is CICDoo "Getting started: the onboarding wizard" The Dashboard and Infrastructure Map

Concepts

Production, staging and development stages Domains, subdomains and SSL Odoo versions and editions (Community vs Enterprise) Workspaces and team collaboration

Servers

Adding a server Server domains and DNS Using a load balancer "Server actions: deploy, logs and charts"

Projects & Git

Creating a project Connecting GitHub Connecting GitLab Branches and instances

Instances & Console

Creating an instance Restarting, stopping and removing an instance Merging branches between stages Web IDE and remote access Instance settings explained Deployments and the job queue

Monitoring & Backups

Monitoring your instance Backups and restore Alert notifications (email and SMS)

Workspaces & Permissions

Inviting workspace members Member permissions and resource access A member cannot see or use a resource

Account & Security

Two-factor authentication (2FA) Profile and integrations settings Passwords and account recovery

Billing & Plans

"Plans: Free, Pro and Enterprise" Upgrading and managing your subscription What happens when you hit a plan limit

Support & Tickets

Opening a support ticket Getting help from the CICDoo team

Troubleshooting

"Troubleshooting: cannot connect a server" "Troubleshooting: a deployment failed" "Troubleshooting: my instance is down or slow" "Troubleshooting: domain or SSL problems"

Concepts

Domains, subdomains and SSL

How domains work in CICDoo, including your own domain versus an assigned cicdoo.com subdomain, the Cloudflare proxy option, and extra domains and SSL per instance.

Own domain or a cicdoo.com subdomain

You decide how a server is reached when you add it. The Add New Server form has an Own Domain toggle:

  • Own Domain on (the default): you enter your own domain name, for example server.example.com. Your DNS must point that domain at the server.
  • Own Domain off: you enter the server's IP address instead, and CICDoo assigns a subdomain of cicdoo.com. CICDoo creates the DNS record pointing that subdomain to your IP for you.

See Adding a server for the full walkthrough.

Cloudflare proxy

If your server sits behind a Cloudflare proxy (the orange cloud), enable the Cloudflare Proxy toggle when adding the server. When it is on, an extra Connectivity IP field appears so you can tell CICDoo which IP to use for SSH connections; leave it blank to use the DNS resolved address. The Cloudflare proxy also keeps your domain served over HTTPS by Cloudflare, which is useful as a fallback if certificate generation is ever temporarily unavailable.

Domains and SSL per instance

Each instance has its own domain settings. Open the instance in the project console, go to Settings, then the Domain tab:

  • Primary Domain: shown at the top, this is the address the instance is served on.
  • Extra Domains: add additional domains, one per line. The DNS for each extra domain must point to your server.
  • Cloudflare Proxy: shows whether the instance is behind the Cloudflare proxy. This reflects the server setting and cannot be changed here.
  • Force Generate SSL: turn this on to force regeneration of the SSL certificates the next time the instance restarts. Use it if a certificate is missing or needs to be replaced.

Click Save Domain Settings to apply your changes.

If you get stuck, open a support ticket from the Tickets page or the chat widget.

Previous Production, staging and development stages Next Odoo versions and editions (Community vs Enterprise)

Still stuck? Open a ticket from the app or talk to an engineer.