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Getting Started

What is CICDoo Getting started: the onboarding wizard The Dashboard and Infrastructure Map

Concepts

Production, staging and development stages Domains, subdomains and SSL Odoo versions and editions (Community vs Enterprise) Workspaces and team collaboration

Servers

Adding a server Server domains and DNS Using a load balancer Server actions: deploy, logs and charts

Projects & Git

Creating a project Connecting GitHub Connecting GitLab Branches and instances

Instances & Console

Creating an instance Restarting, stopping and removing an instance Merging branches between stages Web IDE and remote access Instance settings explained Deployments and the job queue

Agent Tasks

What agent tasks are Setting up agent tasks Running a task and reviewing the result Agent time and top-ups

Monitoring & Backups

Monitoring your instance Backups and restore Alert notifications (email and SMS)

Workspaces & Permissions

Inviting workspace members Member permissions and resource access A member cannot see or use a resource

Account & Security

Two-factor authentication (2FA) Profile and integrations settings Passwords and account recovery

Billing & Plans

Plans and pricing Upgrading and managing your subscription If a project subscription goes unpaid The channel partner program

Support & Tickets

Opening a support ticket Getting help from the CICDoo team

Troubleshooting

Troubleshooting: cannot connect a server Troubleshooting: a deployment failed Troubleshooting: git push fails with 403 after moving a repository Troubleshooting: my instance is down or slow Troubleshooting: domain or SSL problems

Concepts

Workspaces and team collaboration

What workspaces are, the owner, admin and member roles, how to invite people, and where to manage a workspace.

What a workspace is

A workspace is a shared space where your team can manage servers, projects and instances together. It has its own name, URL (app.cicdoo.com/your-slug), optional logo and brand color. Members you invite can create and manage resources on the workspace owner's behalf, within the permissions you give them.

Workspaces are available to every account, and you can invite as many members as you need. Platform access is priced per project rather than per seat, so adding teammates does not change what you pay.

Roles: owner, admin and member

  • Owner: the person who created the workspace. The owner always has full access and manages billing, members and permissions.
  • Admin: a member with the Admin badge. Admins bypass the per-member permission checks and can act freely across the workspace.
  • Member: a regular teammate. What a member can see and do is controlled by granular permissions, both per action (for example creating servers or restarting instances) and per resource (which projects, instances and servers they may access). For details see Member permissions and resource access.

Managing your workspace

  1. Open Settings, then the Workspaces tab.
  2. If you have no workspace yet, enter a name and a slug (lowercase letters, numbers and hyphens) and click Create Workspace.
  3. In an existing workspace you can upload or change the logo, pick a brand color, and configure shared AI settings for log analysis.
  4. Under Members, invite a teammate by entering their email and clicking Invite. Next to each member you can open the permissions dialog (shield icon) or remove them.

Switching between workspaces

If you belong to one or more workspaces, the sidebar shows a Workspaces section under the main menu. Click a workspace to switch into it; a filter box helps when the list is long. Each workspace has its own URL based on its slug, so you can also bookmark it directly.

If you get stuck, open a support ticket from the Tickets page or the chat widget.

Previous Odoo versions and editions (Community vs Enterprise) Next Creating an instance

Still stuck? Open a ticket from the app or talk to an engineer.