All articles

Getting Started

What is CICDoo "Getting started: the onboarding wizard" The Dashboard and Infrastructure Map

Concepts

Production, staging and development stages Domains, subdomains and SSL Odoo versions and editions (Community vs Enterprise) Workspaces and team collaboration

Servers

Adding a server Server domains and DNS Using a load balancer "Server actions: deploy, logs and charts"

Projects & Git

Creating a project Connecting GitHub Connecting GitLab Branches and instances

Instances & Console

Creating an instance Restarting, stopping and removing an instance Merging branches between stages Web IDE and remote access Instance settings explained Deployments and the job queue

Monitoring & Backups

Monitoring your instance Backups and restore Alert notifications (email and SMS)

Workspaces & Permissions

Inviting workspace members Member permissions and resource access A member cannot see or use a resource

Account & Security

Two-factor authentication (2FA) Profile and integrations settings Passwords and account recovery

Billing & Plans

"Plans: Free, Pro and Enterprise" Upgrading and managing your subscription What happens when you hit a plan limit

Support & Tickets

Opening a support ticket Getting help from the CICDoo team

Troubleshooting

"Troubleshooting: cannot connect a server" "Troubleshooting: a deployment failed" "Troubleshooting: my instance is down or slow" "Troubleshooting: domain or SSL problems"

Servers

Adding a server

How to add a server in CICDoo, including domain options, SSH authentication methods, and plan limits.

Before you start

You need a Linux server that you can reach over SSH, using root or a sudo-capable user. Have the server's IP address or domain name and your SSH credentials ready.

Open the Add Server form

Open the Servers page and click Add Server. The Add New Server form asks for:

  • Server Name: a friendly label, for example "Production EU".
  • Own Domain toggle:
  • Toggle on (the default): enter your own domain name, for example server.example.com. Make sure this domain points to your server, see Server domains and DNS.
  • Toggle off: enter the Server IP Address instead. CICDoo creates a subdomain.cicdoo.com DNS record pointing to that IP, so you do not need your own domain.
  • Username: the SSH user CICDoo connects as, typically root.
  • Cloudflare Proxy toggle: enable it if the server sits behind a Cloudflare proxy. This reveals a Connectivity IP field where you can enter an override IP for SSH connections. Leave it blank to use the DNS-resolved IP.
  • Load Balancer toggle: enable it if the server sits behind a load balancer, then enter the Load Balancer IP. See Using a load balancer.

Choose an authentication method

The Authentication Method dropdown offers three options:

  • Password: enter the SSH password for the username above.
  • Private Key: upload your private key file.
  • Public Key: CICDoo shows its own public key with a copy button. Copy it and add it to the ~/.ssh/authorized_keys file on your server for the chosen user. A short tutorial video, "How to add public key", is available from a link in the same panel.

Click Add Server to save. The server then appears on the Servers page with its status and resource usage.

Plan limits

Each plan allows a certain number of servers. If you have reached your plan's server limit, the form shows a "Server limit reached" warning with a link to upgrade your plan under Settings, Billing tab. Current plan details and prices are on the pricing page at cicdoo.com.

Related articles

If you get stuck, open a support ticket from the Tickets page or the chat widget.

Previous Branches and instances Next Server domains and DNS

Still stuck? Open a ticket from the app or talk to an engineer.