Agentic AI in Odoo: Use Cases

What You'll Learn

An interactive 90-minute session exploring how AI agents are revolutionizing Odoo implementations. We'll show you three real business use cases that partners can deploy for clients today, plus the technical architecture to build your own.

Agenda

15:00-15:10 (10 min) — Opening & Context - What is agentic AI (vs. basic AI features) - Why Odoo is the perfect platform for AI agents - What becomes possible when AI can read, decide, and act inside your ERP

15:10-15:40 (30 min) — Real Business Use Cases

Use Case 1: Autonomous Lead Qualification & Follow-up (10 min) - AI agent monitors CRM pipeline, scores leads, sends personalized follow-ups, schedules meetings - When a hot lead goes cold, agent re-engages automatically with context - Demo: agent converting an inbound inquiry into a qualified opportunity without human touch - ROI: sales team focuses on closing, not chasing

Use Case 2: Intelligent Inventory & Procurement Agent (10 min) - Agent watches stock levels, supplier lead times, and demand patterns - Automatically creates purchase orders when thresholds hit, negotiates with preferred vendors via email - Flags anomalies: "Supplier X is 2 weeks late, should we source elsewhere?" - Live example: agent preventing a stockout before the warehouse manager even noticed

Use Case 3: Customer Support Automation with Context (10 min) - AI agent in helpdesk reads tickets, pulls customer history from sales/invoices/past tickets - Resolves routine issues autonomously (password resets, order status, refunds under threshold) - Escalates complex ones to humans with a full briefing - Result: 60% of tickets handled without human intervention, response time under 5 minutes

15:40-16:00 (20 min) — How to Build This in Your Odoo - The technical stack: which AI models, how they connect to Odoo (API, RPC, direct DB) - Where agents live: inside Odoo modules vs. external orchestration - Real architecture: CICDoo's approach with Donna (the AI assistant you're talking to right now) - What's possible today vs. what's coming in 6 months

16:00-16:25 (25 min) — Open Q&A & Workshop - "We have [X business process], could an agent handle it?" - Let's design a use case together live - Partner stories: what are you already experimenting with?

16:25-16:30 (5 min) — Next Steps - Sample code & integration guides - Early access to CICDoo's agentic AI toolkit for partners - Community: where to share what you build

Who Should Attend

Odoo partners, implementation consultants, technical teams, and anyone building AI-powered business automation on Odoo.

Format

Online webinar with live demos and interactive Q&A. Registration link and join details will be sent before the event.